Website terms
These terms explain the purpose of this website. They are not a property-management contract, booking agreement or cancellation policy.
Who operates the website
This website is operated by Svnteen The Residency Ltd, registered in England and Wales under company number 14791215. Contact hello@svnteenhq.co.uk about its content or use.
Information and enquiries
Website information is general and is not legal, tax or investment advice. Submitting an enquiry does not create a management agreement, approve a property for short letting or guarantee a response outcome.
Management arrangements
Services, availability by location, responsibilities, fees, VAT treatment, additional charges and timing must be confirmed in a separate written agreement. No income, occupancy or return is guaranteed.
Bookings and stay enquiries
You can check availability and continue to Hostaway to book your stay. Booking details and payments are handled on that separate booking website under the terms shown there. Review prices, house rules, cancellation terms and any booking-platform conditions before you commit, and ask us about any accessibility requirements. Enquiry forms on this website are for questions and do not create reservations or take payments.
Acceptable use and external links
Do not misuse the forms, attempt unauthorised access or submit unlawful material. External websites have their own terms and privacy policies. Linking to them does not guarantee their accuracy or availability.
Your rights
Nothing on this page is intended to remove rights or exclude responsibilities that cannot lawfully be excluded. Please contact us if information needs correcting. Property management is subject to a separate written agreement; stays are subject to the booking terms presented through Hostaway.